HABLEMOSInc. 

Now Available............Construction Spanish Audio CD...............Improve Productivity............Over 350 Construction Specific Spanish Terms and Phrases..............Overcome Language and Cultural Barriers.............Term and Phrase List Included!!!!!!!!!!!

Franklin National Bank

February 23, 2001

To Whom It May Concern:  

Franklin National Bank secured Ed Gumucio of Ablemos to teach a Spanish class for our employees. Mr. Gumucio customized the class to banking information that we would need to communicate effectively with our customers and prospective customers.

Mr. Gumucio structures the class in a manner in which everyone has a good experience in a comfortable learning enviorment. He presents the information in an enjoyable style. He makes the class fun as well as informative. He also teaches his students the culture of the Hispanics. This helps the students to relate to this segment of the community more effectively. Our employees were empowered to communicate with customers in their own language, thus helping the customers feel welcome in our bank.

I highly recommend Mr. Gumucio and the services of Ablemos to anyone who needs to learn more about Spanish. If you have any questions, please call me at 615-790-2265.

Sincerly,

Mary J. Kiker

Vice President

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Last modified: October 13, 2001